Job Description
Summary
Position Information: The Patient Accounts Representative is responsible for the check-in and out process of patients presenting for medical appointments. Responsible for accurately entering and verifying identified data into the electronic medical record. Ensures patients receive exceptional customer service, answers patient calls, completes scheduling duties, and completes insurance verification. Understands the needs of the organization and supports the missions, values, and management of WakeMed Physicians.
Experience Requirements: 1 Year Healthcare Required - And Scheduling Preferred
Education Required: High School Diploma or Equivalent Required - And Associate's Degree in Business Administration Or Associate's Degree Related Field Preferred
Licensure/Certification Requirements: Not Applicable
Hours of Work: Rotating
Weekend Requirements: Every Other
Call Requirements: No call
Skills
- Customer Service